1. Scope
All data subjects whose personal data is collected, is in line with the requirements ofthe GDPR.
2. Responsibilities
2.1 The GDPR Owner Richard Seaward is responsible for ensuring that this notice is made available to data subjects prior to Richard’s Walking Tours collecting/processing their personal data.
2.2 All Employees/Staff of Richard’s Walking Tours who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.
3. Privacy notice
3.1 Who are we?
We are a Walking Tour company offering English language guided history walks primarily in Aix en Provence and occasionally in other tourist destinations in Provence, France.
Our GDPR Owner Richard Seaward can be contacted directly here:
· +33 (0)785 926024
The personal data we would like to collect from you is: your name and email address
Personal Data Type:
Source This information will be collected only from the data source ie you
Name
Email Address
The personal data we collect will be used for the following purposes[A2] :
· To reply to requested information on availability of tours
· Follow up on purchase, confirm receipt of payment, date and time and number of people on the tour.
· Provide additional support, detailed meeting points , tour requirements.
Our legal basis for processing for the personal data:
· Legitimate Interest
Any legitimate interests pursued by us are as follows:
· To reply to requested information on availability of tours
· Follow up on purchase, confirm receipt of payment, date and time and number of people on the tour.
· Provide additional support, detailed meeting points , tour requirements etc
·
·3.2 Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for Richard’s Walking Tours to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
You may withdraw consent at any time by emailing GDPR owner.
3.3 Disclosure
Richard’s Walking Tours will not pass on your personal data to third parties without first obtaining your consent
3.4 Retention period
Richard’s Walking Tours will process personal data from the date that a customer makes an email enquiry and the date of the tour if it is subsequently booked and will store the personal data for one year. One year being the standard retention period for customer email addresses.
3.5 Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
· Right of access – you have the right to request a copy of the information that we hold about you.
· Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
· Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
· Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
· Right of portability – you have the right to have the data we hold about you transferred to another organisation.
· Right to object – you have the right to object to certain types of processing such as direct marketing.
· Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
· Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.
3.6 Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Richard’s Walking Tours , or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Richard’s Walking Tour data protection representatives
3.7 Privacy statement
We will use your data only to reply to your enquiries and to confirm details of your purchased tour.
4.
[Online privacy statement
Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
How we use your information
We collect your email address to be able to reply to your enquiries and confirm payment and details of purchased Tours. We will not be using your email address for marketing purposes.
Why does Richard’s Walking Tours need to collect and store personal data?
In order for us to provide you with a service we need to collect personal data for correspondence purposes In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Richard’s Walking Tours would contact you for additional consent.[A4]
Will Richard’s Walking Tours share my personal data with anyone else?
We will not pass your personal data on to third-party service providers contracted to Richard’s Walking Tours in the course of dealing with you without your permission .Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf, eg booking a taxi for you If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
How will Richard’s Walking Tours use the personal data it collects about me?
Richard’s Walking Tours will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Richard’s Walking Tours is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will Richard’s Walking Tours contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that the organisation holds about me?
Richard’s Walking Tours at your request, can confirm what information we hold about you and how it is processed. If we hold personal data about you, you can request the following information:
· Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
· Contact details of the data protection officer, where applicable.
· The purpose of the processing as well as the legal basis for processing.
· If the processing is based on the legitimate interests of [Organisation Name] or a third party, information about those interests.
· The categories of personal data collected, stored and processed.
· Recipient(s) or categories of recipients that the data is/will be disclosed to.
· If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely.The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
· How long the data will be stored.
· Details of your rights to correct, erase, restrict or object to such processing.
· Information about your right to withdraw consent at any time.
· How to lodge a complaint with the supervisory authority.
· Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
· The source of personal data if it wasn’t collected directly from you.
· Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
What forms of ID will I need to provide in order to access this?
Richard’s Walking Tours accepts the following forms of ID when information on your personal data is requested:
Passport,driving license,birth certificate,utilitybill(from last 3 months)
Contact details of the [Data Protection Officer (DPO)] / [GDPR Owner]:
[GDPR Owner] contact details
Contact Name:
Richard Seaward
email:
Telephone:
0785926024
The GDPR Owner is the owner of this document and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.
Signature: R Seaward Date:11/07/2019
Change History Record
Issue 1
Description of Change
Approval
Date of Issue
RJS
11/07/2019
Copyright © 2019 Richard's Walking Tours - All Rights Reserved.
Immatriculation Numero 845 305 069 Aix en Provence
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